Got questions?

HeyCarlton is a Telegram-first helper built for parents of teenagers. You text Carlton and forward school or activity emails; Carlton pulls out dates, deadlines, action items, and suggested reminders so the chaos is easier to act on.

Those are great tools — but they're still mostly manual. You enter the data, check the dashboard, and remember to act. HeyCarlton starts with the messy thing parents already have: school and activity emails. Forward one, and Carlton pulls out dates, deadlines, action items, and reminders in Telegram.

ChatGPT is a general-purpose AI that answers questions when you ask them. HeyCarlton is purpose-built for family logistics: Telegram chat, family setup, Google Calendar connection if you want it, and forwarded school/activity emails that become clear next steps.

Not at all. If you can send a text message, you can use HeyCarlton. Setup is a simple conversation — no code, no configurations, no dashboards to learn. You tell Carlton about your family, connect what you want, and start forwarding the school or activity emails you want help with.

Through conversation, on Telegram. Once you start a chat with Carlton, you'll share your kids' names, ages, schools, and activities in a short, natural setup. No forms. Carlton remembers what you tell it and gets sharper over time.

Today, Carlton works through Telegram plus email forwarding. You chat with Carlton in Telegram, and you forward school or activity emails to your private Carlton address. There is not a separate web chat app or iMessage channel yet. On iPhone, families can also set up an Apple Shortcut named Hey Carlton for quick voice questions after Telegram setup is complete.

Yes, through Apple Shortcuts. In Telegram, send /siri and Carlton will give you an install link plus a short setup code for a Shortcut named Hey Carlton. No headers, JSON, or hand-built Shortcut actions.

Once it is set up, you can say “Hey Siri, Hey Carlton,” dictate a question, and hear Carlton's answer out loud.

Siri uses the same Carlton memory, calendar context, tasks, and forwarded-email context as Telegram. For safety, calendar changes are still confirmed in Telegram rather than executed silently from voice.

Yes. Your data is yours. We don't sell it, share it with advertisers, or use it to train AI models. Carlton keeps family records separated by account, and it only uses the integrations you explicitly grant permission for.

Your data lives in encrypted storage on Cloudflare infrastructure. Each family's records are isolated by account, not by a dedicated private server. We don't sell your data, share it with advertisers, or train AI models on what you send us.

Yes, completely. You can request full data deletion at any time. When you cancel, your data is permanently removed from our systems. No residual profiles, no ghost data, no "we keep it for analytics" games.

Every family can start with 14 days free in Telegram. The regular plan is $49/month after launch, with one flat price for the full experience. Founder pricing details live on the pricing page so this FAQ can stay focused on how Carlton works.

Yes. No contracts, no cancellation fees, no questions asked. Cancel from your account settings and you'll keep access through the end of your billing period. If you come back later, we'd love to have you — but there's no pressure and no tricks.

Carlton is powered by large language models plus HeyCarlton workflows for family logistics: Telegram chat, family setup, calendar context, forwarded-email extraction, and reminders. We can upgrade models over time without changing how parents use Carlton.

Carlton only sees what you send in Telegram, emails you forward or link, and Google Calendar data you explicitly authorize. Carlton never gets full inbox access, and every calendar change waits for your confirmation before it happens. You can review connections with /settings, unlink email forwarding with /unlinkemail, or delete family information with /nuke.